Yes, digital locks are designed with advanced security features such as encryption, tamper detection, and automatic locking, making them a safe and reliable option for both residential and commercial use.

Yes, many of our digital locks can be controlled remotely via a AIDO SMART app, allowing
you to lock and unlock doors from anywhere with an internet connection.

Don’t worry! Our digital locks come with multiple access options. If you forget your PIN or lose your card, you can use an alternative method like a fingerprint, mobile app, or a backup mechanical key. You can also reset your PIN using the app.

The battery life of our digital locks typically ranges between 6 months to 2 years, depending on usage. You will receive low battery alerts in advance, so you can replace them in time.

Our digital locks are equipped with an emergency power option, such as a USB power port. This allows you to temporarily power the lock to unlock it and change the batteries.

Digital locks can be installed on most standard doors. However, it’s important to check door thickness, material, and specifications. Professional installation is recommended for optimal performance.

In rare cases of malfunction, most of our locks offer backup access methods such as mechanical keys or app-based overrides. Our customer support team is always ready to assist with troubleshooting or repairs.

Absolutely! You can create temporary or permanent access codes for family members, friends, or service providers using our mobile app. You can manage these codes remotely as well.

We provide a [3 year] warranty on all our digital locks, which covers manufacturing defects and technical issues under normal usage conditions.

Installation can be done through our professional service or via a detailed DIY installation guide included with each lock. For more complex setups, professional installation is recommended.

Ensure your finger and the sensor are clean and dry. If the issue persists, you can re-register your fingerprint or use an alternative method like a PIN or mobile app.

Yes, our digital locks support multiple users, allowing each person to have their own access method, whether it’s a PIN, fingerprint, or RFID card.